White Papers & Research

Featured White Paper:

The Fastpath to Optimizing Labor, Parts and Vehicle Fleets --
Focus on Variability for Quick Hits in Lowering Costs and Improving Customer Service

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for your complimentary copy.

Featured White Paper:

The State of Resource Management 2016:
Key Trends and Resource Management Best Practices

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for your complimentary copy.

Global Resource / Workforce Management:

Similar to how manufacturers learned through advanced inventory planning techniques to have parts available at just the right time, services providers are challenged to now provide Just-in-Time Resourcing® (JITR). Getting the right person in the right place at the right time, effectively and efficiently, has become mission critical. RTM Consulting introduced Just-in-Time Resourcing® to the professional and consulting services marketplace, and have now expanded our solutions to address the workforce and resource management needs of all services providers including technology support and field services operations. With JITR, RTM Consulting is helping companies all around the globe race past the competition by designing and implementing hyper-effective resource/workforce management solutions.

Just-in-Time Resourcing® (JITR) Part 1 - Managing the Demand Forecast:
Getting your x-functional teams to develop and apply a business forecast to resourcing is a common point of failure for companies in the resourcing process, and critical to JITR. Read this informative white paper on how to get your demand forecasting process working for you.

Just-in-Time Resourcing® (JITR) Part 2 - Managing the Resource Pool:
Off-shoring, near-shoring, multi-site project management, expert shortages and more are challenging areas for the today's PS operators. Read this informative white paper on how to use new innovative techniques for managing your resources to maximize profit and client satisfaction.

Resource Management 2.0 - The Next Chapter of Just-in-Time Resourcing®:
This complimentary white paper covers five key industry barriers to resource management success and how to overcome them to achieve true Just-in-Time Resourcing® - enabling your team to predictably get the right person in the right place at the right time.

The Consulting Project Performance Paradox - Why Resource Management Trumps Quality and Project Management:
This paper provides proven insights on the importance of building effective resource management disciplines to support quality and project management methodologies.

Self-Assessment Guide for Resource Management - 6 Key Performance Checks:
This guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing or inhibiting the bottom line.

A Primer for Global Resource Management:
Growing competition, fueled by globalization of the economy, is putting unprecedented pressure on service providers. This white paper provides an overview of Global Resource Management concepts.

10 Hottest Tips to Sustaining High Utilization:
This white paper is an easy read with actionable ideas and proven techniques for sustaining high utilization.

Should Consultants Own The Utilization Metric?:
Provides experienced insights into the pros and cons of assigning utilization metrics to consultants.

Resource Management as a Service (RMaaS):
There is a new solution emerging that can provide PSOs with consistent and effective resource management. It is called Resource Management as a Service, or RMaaS. This complimentary white paper explores why this new form of business process outsourcing can bring your organization the benefits of predictable utilization and improved project performance at a manageable cost.

Building Sustainable Competence in Resource Management - The Case for Certification:
With labor costs pressures continuing their relentless pace, demand for resource management skills will grow exponentially. Certification fills a crucial industry void that will benefit human capital intensive business immediately. This paper provides both a rationale and a call to action for service operators to utilize skills certification as a key step toward institutionalizing sustainable resource management processes and competency.


  • Project Management
  • Knowledge Management
  • Professional Services Business Optimization
  • Skills Development
  • Professional Services Automation (PSA) / Project Portfolio Management (PPM) tools
  • Education Services
  • Support/Field Services
Why RTM Consulting?
We Help Consulting, Professional and Support Services Organizations Get Better At What They Do - learn more

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