• First Call/Visit Resolution: Getting It Fixed the First Time

    An aggregation of the most effective approaches we have observed for how to get First Call/Visit Resolution right.
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    Our Reseller Partner Program provides the ability to add high value, services specific training solutions to your organizations offerings without added cost or infrastructure.
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    Our most popular soft skills courses made available for training on your schedule and time frame.
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    NCR partners with RTM Consulting to successfully integrate a global consulting services practice to accelerate Services revenue.
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    How much is 1% improvement in billable utilization worth? How about 5%? See how improving utilization can enhance your business performance.

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First Call/Visit Resolution: Getting It Fixed the First Time

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February 27 & March 1: Consulting Fundamentals - Online training designed to provide foundational competency development for consultants. Learn more and register today.