• PS University

    On-Demand Webinar: PS University – The Source for Professional Services Skills Development. The webcast explores this unique approach to PS skills development.
    View the Recording

  • Ask the Expert

    RTM Consulting's Ask the Expert service provides rapid access to an industry expert over a range of service needs.
    Ask the Expert

  • Helping Project Managers Get Their Groove Back

    We highlight the forces that are impacting the role of PMs today and some of the missteps delivery organizations are making with the role and function.
    Download the White Paper

  • First Call/Visit Resolution: Getting It Fixed the First Time

    An aggregation of the most effective approaches we have observed for how to get First Call/Visit Resolution right.
    Download the White Paper

  • Achieve Success with Professional Services Automation

    Examine three ‘R’s for implementing and using PSA applications to emphasize core tenets for success when automating professional services.
    Download the White Paper

  • Support Center Operation Success Story

    RTMC leverages expertise in Support Services delivery execution to assist Texas811 in optimizing contact centers and developing strategies to drive more customers to self-service.
    Read the Case Study

How We Help Services Organizations

Building effective services capabilities can be the difference between success and failure for companies
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Rapid Diagnostics
We diagnose all or specific facets of your services business to help resolve a known problem or identify areas for improvement.
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Implementation Services
We help with implementing needed change to shorten time to market and accelerate business progress.
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Business Planning
We have years of practical business and strategic planning experience to help your team build the right foundation and accelerate results.
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Business Acceleration Services
We can assist in the execution of operational processes - assuming leadership or full responsibility on either an interim or on-going basis.
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PS University
A strategic skills development program dedicated to the development of the PS skills service practitioners need to be successful in today’s technology services environment.
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Premier Resource Network
A truly unique approach for identifying the highest-caliber technology services experts available for your most demanding business needs.
All Solutions

Resource Management Solution Center

Your one stop shop for resource management needs.

Featured White Paper

More Bang for Your Buck: Best Practices for Increasing the Effectiveness of Skills Development for Professional Services Organizations.

News & Events

July 30 and August 1: Art of Writing an SOW: In this online training you can learn all the key elements of a well written SOW, common pitfalls, best practices and more.