• PS Digital Research Report

    This research attempts to gauge how organizations are approaching technology improvement through digital transformation.
    Download the Report

  • PS University

    Strategic Professional Services training program dedicated to development of the PS skills service practitioners need to be successful in today’s technology services.
    Learn More

  • Achieve Success with Professional Services Automation

    Examine three ‘R’s for implementing and using PSA applications to emphasize core tenets for success when automating professional services.
    Download the White Paper

  • On-Demand Soft Skills Training

    Our most popular soft skills courses made available for training on your schedule and time frame.
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  • Support Center Operation Success Story

    RTMC leverages expertise in Support Services delivery execution to assist Texas811 in optimizing contact centers and developing strategies to drive more customers to self-service.
    Read the Case Study

How We Help Services Organizations

Building effective services capabilities can be the difference between success and failure for companies
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Workforce Management
Our Workforce Management services help you get WFM right for your services operation. Our consultants can provide you with recommendations and execution to optimize your use of your services workforce.
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PS Automation Experts
Research shows that only 2.5% of companies complete their projects 100% successfully. PS Automation is hard. We offer a full breadth of services ranging from strategy, to deployment, to adoption and optimization to help you get it right.
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Just-in-Time Resourcing®
Just-in-Time Resourcing® is our trademarked approach for resource management for services organizations. We help companies build the right set of capabilities to accomplish the most efficient use of human capital for services operations.
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Professional Services Optimization
Our experienced consultants can assist you with optimizing any aspect of your PSO. Whether you goal is revenue growth, improved margins, or the ability to scale, we can help.
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PS University
A strategic skills development program dedicated to the development of the PS skills service practitioners need to be successful in today’s technology services environment.
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Premier Resource Network
A truly unique approach for identifying the highest-caliber technology services experts available for your most demanding business needs.
All Solutions

Resource Management Solution Center

Your one stop shop for resource management needs.

Featured White Paper

Self-Assessment Guide for Resource Management: A tool for companies that want to better understand how their execution of RM processes are contributing to or inhibiting the bottom line.

News & Events

PS Digital Webinar Series: If you missed any of our webinars on PS Digital you can watch them now on-demand. Learn more and view the webcasts today!