• The Journey From Expert to Consultant

    Most companies invest heavily in product training, but experts often lack the consultative soft skills needed to engage clients and drive growth. RTM Consulting’s Expert to Consultant program closes this gap with a turnkey training solution that transforms technical experts into trusted, client-facing advisors.
    Download the White Paper

  • Skills Development Success Story

    Philips leverages RTMC’s consultative skills development training to transform subject matter experts into consultants. The program enhanced delivery effectiveness, improved communication, and equipped the team to better manage client relationships, scope changes, and growth opportunities.
    READ THE CASE STUDY

  • PS University

    Top-performing Professional Services Organizations treat skills development as a strategic priority, emphasizing the importance of consultative soft skills alongside technical expertise. Through PS University, RTM Consulting offers immersive, hands-on training designed to build critical interpersonal and analytical skills for client engagement, relationship building, and value delivery.
    Learn More

How We Help Services Organizations

Building effective services capabilities can be the difference between success and failure for companies
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Workforce Management
Our Workforce Management services help you get WFM right for your services operation. Our consultants can provide you with recommendations and execution to optimize your use of your services workforce.
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PS Automation Experts
Research shows that only 2.5% of companies complete their projects 100% successfully. PS Automation is hard. We offer a full breadth of services ranging from strategy, to deployment, to adoption and optimization to help you get it right.
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Just-in-Time Resourcing®
Just-in-Time Resourcing® is our trademarked approach for resource management for services organizations. We help companies build the right set of capabilities to accomplish the most efficient use of human capital for services operations.
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Professional Services Optimization
Our experienced consultants can assist you with optimizing any aspect of your PSO. Whether you goal is revenue growth, improved margins, or the ability to scale, we can help.
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PS University
A strategic skills development program dedicated to the development of the PS skills service practitioners need to be successful in today’s technology services environment.
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Premier Resource Network
A truly unique approach for identifying the highest-caliber technology services experts available for your most demanding business needs.
All Solutions

Resource Management Solution Center

Your one stop shop for resource management needs.

Featured White Paper

Self-Assessment Guide for Resource Management: A tool for companies that want to better understand how their execution of RM processes are contributing to or inhibiting the bottom line.

News & Events

PS Digital Webinar Series: If you missed any of our webinars on PS Digital you can watch them now on-demand. Learn more and view the webcasts today!