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Professional / Consulting Services

Resource Managers

Experience in effective resource management processes – some RMCP® certified

Project Managers

Experienced PMs and PMO leaders – some PMP certified

Service Engineers

Experience with services packaging, pricing, offer development, and marketing

Delivery Managers

Experience with PS delivery methods and people management

Consulting / PS Executives

Proven PS leaders with delivery and business management experience

Field / Support Services

Project Managers

PMs with field/support experience – some PMP certified

Operations Experts (with Six Sigma skills)

Experienced service engineers and services delivery experts

Service Managers

Experienced customer support and service delivery managers

Customer Service Executives

Proven customer support service delivery leaders with business management experience

Field Service Executives

Proven field service delivery leaders with business management experience

Cross Service Domain Experts

Knowledge Management Experts

Experience with KM processes and technology for services intensive operations