What They Don’t Teach You At The Services Business School:
This white paper introduces a new industry term and the concept of Integrated PSA (IPSA), the disciplined fusion of process and PS automation technology.
Professional Services Organizations Need Professional Services Automation:
This complimentary white paper will explore how PSOs can drive more enterprise value through the use of real-time project, resource utilization and other data. The paper is not intended to advocate the use of one platform over another. Rather, ultimately, it aims to help the PSO “eat its own dog food” in terms of acknowledging the benefits that automated information technology can provide the PS business.
Achieve Success with PSA Investment… Remember the Three ‘R’s:
This paper examines three ‘R’s for implementing and using PSA applications to emphasize some core tenets for success when automating professional services. By increasing your emphasis in these areas, you will increase the benefits of your investment and overall satisfaction with your solution.