The RTM Consulting Training Difference

Our decades of experience in the services industry has helped us formulate curriculums, processes and approaches to address the skills development needs of services operators where we have observed other offerings have fallen short. In a nutshell, we offer practical training that your personnel can put into practice fast! Click here for a downloadable Training Catalog and learn more about RTM Consulting’s high impact training for services personnel.

Expert content developed by real practitioners in your industry

  • Our focus is to develop ‘practical skills’ – skills you can use the very next day
  • Our courses are developed and taught by people who have “been there, done that”

Full life-cycle customized training to maximize your training ROI

  • We conduct skills assessments to better define the skills development needs of our clients
  • We customize a curriculum tailored to your need drawing from our extensive library of services skills needs focused curricula
  • Training is delivered in the most effective venue possible, while providing a choice for the client: classroom based, web-delivered or a combination of both
  • Where appropriate or requested, RTM Consulting can develop post course testing and certification support

Experiential learning

  • We strongly believe in reinforced learning – that’s why we use case studies where possible
  • We design case studies to drive role play sessions intended to allow participants to practice what they are learning
  • We offer mentoring services for individualized training if needed or preferred

For more information on our offerings, follow these links:

For more information on our public training schedule, follow these links:

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