Skills development is vital to a healthy services team. Ensuring the right outcomes for your training investments is, therefore critical. Organizations that excel in skills development begin the process with skills assessments used to drive training curriculums and plans. The skills needs assessments will better focus your training investment, improve usable skills post training and create more predictable outcomes to training. RTM Consulting has a proven approach to pinpointing your needs so you can ensure the best outcomes when it comes to skills development.
The Needs Assessment Process
RTM Consulting will work with your team to understand your situation and define an approach to conducting a skills assessment. The process includes:
- Collecting and documenting current capabilities by skills testing or surveys, interviews, job observations, employee feedback from supervisors and self-assessments
- Understanding from management and others current and future skills needs of the organization
- Mapping skills needs to existing capabilities to create a skills gap analysis
- Documenting current and future requirements as input to curriculum and skills development planning
Click here for a downloadable Training Catalog with more information about our Learning Needs Assessments.