The RTM Consulting Training Difference

RTM Consulting offers customized training programs developed by experienced practitioners in the services industry. With over 100 years of strategy and operational leadership experience for clients worldwide, RTM Consulting delivers full life-cycle customized training to maximize your training ROI. Decades of experience in the services industry has helped us formulate curriculums, processes and approaches to address the skills development needs of services operators where we have observed other offerings have fallen short. In a nutshell, we offer practical training that your personnel can put into practice fast! Click here for a downloadable Training Catalog and learn more about RTM Consulting’s high impact training for services personnel.

Professional Services Excellence Program

The Challenge
PSE logoProfessional Services organizations must focus on efficiency and excellence in delivery while expanding their skill sets to be an outcome based solution and value driven supplier. Key skill areas include: consultative and client interaction capabilities, scalable operations skills including project and resource management, outcome-focused services marketing and sales capabilities, and outcome focused solutions delivery skills.

Professional Services practitioners and organizations who invest in this specialized structured program will be set apart as “Best in Class” and representing “excellence in professional services”.

The Solution
Professional Services Excellence is a specialized structured program designed to support professional services practitioners and their organizations in the development of their team’s skills.

  • PSE supports a programmatic approach to skills development and provides the framework, training and necessary measurements practitioners and companies need
  • Training is designed for professional services professionals by professional services professionals and covers all resources in the organization – consultants, project managers, operations managers, resource managers, services sales and marketing, professional services leaders and delivery managers.

Professional Services Excellence At-a-Glance

Skills Development can’t be done in the margins. It is a strategic initiative that requires thoughtful planning. The four steps below ensure strong consultative and client interaction capabilities, scalable operations skills including project and resource management, outcome focused services marketing and sales capabilities, and outcome focused solutions delivery skills.
PSE At A Glance
Contact RTM Consulting to discuss implementing the Professional Services Excellence program in your organization.