With hardware and software margins under continuing pressure, the need for technology companies to find new sources of revenue and margin growth is mission critical. Research has proven that technology companies with successful services solutions and capabilities can increase revenues and profits, while delivering strategic benefits including greater client loyalty, higher levels of product pull-through and better new account penetration.RTM Consulting is a leader in providing Service Revenue Generation (SRG) consulting and solutions for technology companies. Our capabilities span multiple service disciplines including:
- Professional and Consulting Services
- Support Services
- Education Services
- Shared Services
In each of these disciplines, we help you plan for how to help your customers derive more value from your services, and the products those services support. Examples of the many ways RTM Consulting can help:
- We consult with companies and train their teams on a comprehensive approach to improving the Value Realization of your products and services. Click here for more information.
- For support services teams, we help you determine how to protect and grow support services revenues. Click here for more information.
- For services organizations, we help your personnel build the ‘soft skills’ they need to supplement their product, technical and domain skills to help do a better job of communicating value, constructing value propositions and selling clients on value vs. price. Click here for more information.
- Services Portfolio planning and Services Packaging are two disciplines where the right plan and investment strategy can yield improved revenue growth and margins. The science of treating your services like a product is working effectively for many companies we have helped. Click here for more information about our Services Portfolio and Packaging consulting services.
Contact RTM Consulting for more information on how we can help your company with Service Revenue Generation (SRG).