RTM Consulting

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Who We Are
- - - About Us
      Our tag line says it all – we help service organizations get better at what they do! With over 14 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
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What We do
- - - Self-Assessment Guide for Resource Management
      This complimentary guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing to or inhibiting the bottom line. This guide also provides context and assessment ideas for other operational implications of resource management.
    - Download Your Copy
Who We Help
- - - PSA Consulting Case Study
      RTM Consulting assists Bentley Systems in driving greater value from its PSA investment for continued improvements in billable utilization and project profitability.
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    - Clients
    - Case Studies
    - Client Testimonials
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Thought Leadership
- - - Resource Utilization Calculator
      A 5% improvement in utilization, to a 100 person services organization, can generate a $1M – $2M annual improvement to your bottom line profitability. See how improving utilization can enhance your business performance!
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    - Webinars
    - ROI Tools
  - - White Papers
Training
- - - PS University
      Whether you are looking for an entire curriculum of training or a specific course, PS University provides your Professional Services Organization with the professional services training your employees need to be successful.
    - Explore PS University
Contact Us

Soft Skills: The True Life-Blood of a Healthy Consulting Organization

Professional Services and Consulting Organizations are often quite proud of the technical expertise of their personnel and deservedly so. It is common to hear things such as, “Sue is the best technical architect – there is nothing she cannot do with this product.” At the same time, how many of us have seen situations where the great technical resource:

Rubs the client the wrong way?
Does not proactively close out issues with a client?
Cannot seem to effectively communicate key messages?
Avoids identifying up-sell opportunities?

In this complimentary white paper, RTM Consulting explores what the PS organization can do to enhance the “soft skills” of its PS practitioners and ultimately drive more value to both the client and the professional services organization.

Download your complimentary white paper!

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