Innovative skills development program is designed to support the ongoing development of the professional services and consulting skills needed to be successful in today’s technology services environment
Cincinnati, July 17, 2018: Cincinnati-based RTM Consulting, the leading provider of Resource Management and Service Business Transformation solutions for consulting, professional and support services organizations in the IT sector, today announced they have launched PS University, an innovative training approach to address the ongoing learning and development needs of Professional and Consulting Services Organizations.
The most effective services organizations foster a culture of continuous learning and take a programmatic approach to how they train and develop their most strategic asset – their people. PS University supports that programmatic approach to skills development in key skill areas such as: consultative and client interaction capabilities, effective client management and communication, outcome-focused solution delivery, scalable operations skills including project and resource management, and outcome-focused services marketing and sales capabilities.
“High performing PSOs recognize skills development isn’t something that can be done in the margins and is a strategic initiative that requires thoughtful planning to ensure employees are properly skilled and equipped to maximize their interactions with customers,” said Randy Mysliviec, President and CEO, RTM Consulting. He continued, “That’s where PS University comes in and provides the framework, training curriculum and necessary measurements practitioners and services organizations need to be successful.”
RTM Consulting’s decades of experience in the services industry has helped formulate curriculums, processes and approaches to address the skills development needs of services operators where other offerings have fallen short. PS University’s training curriculum has been designed for services professionals by services experts and covers all resources in the organization – consultants, project managers, operations managers, resource managers, services sales and marketing, and delivery managers. For more information on PS University, the curriculum, and the role-specific learner paths please visit www.psuniversity.com.
About RTM Consulting
Specializing in Resource Management, Project/Portfolio and Knowledge Management, and Services Business Optimization, RTM Consulting helps IT hardware, software and support services organizations achieve the benefits associated with successful services portfolios. With its unique Just-in-Time Resourcing® solutions, Business Acceleration Services, and training solutions, RTM Consulting helps large, medium and small firms move beyond theory to practical application of industry best practices and achievement of exceptional results in the shortest possible period of time. For more information please contact RTM Consulting at firstname.lastname@example.org or www.rtmconsulting.net.