Support and Field Services Practice Leader
The Practice Leader plays a critical role in: 1) managing overall growth and profitability of the practice and 2) building the organization’s delivery capability and capacity. The Practice Leader manages a Practice, which is defined as a pool of resources with similar domain knowledge and market focus. The Practice Leader reports to the company President and CEO. Title and compensation are negotiable based on candidate experience and fit to the position.
For a detailed description of the Support and Field Services Practice Leader opportunity, click here.
Director of Service Engineering
The Director of Service Engineering is responsible for leading and developing a Service Engineering team serving as the technical subject matter experts for assigned medical diagnostic systems and software, ensuring service readiness and product life cycle management to meet all functional and business objectives across the modality.
For a detailed description of the Director of Service Engineering opportunity, click here.
Senior Training Consultant
RTM Consulting is looking for a Senior Training Consultant with a passion for teaching PS professionals how to be better consultants. This person will be responsible for delivering core training materials to customers in a classroom environment and must be able to teach and facilitate from current industry best practices and real-world examples. The candidate must possess at least 10 years of work experience in Professional Services as a consultant and/or delivery leader. Previous experience delivering training is a plus.
For a detailed description of the Senior Training Consultant opportunity, click here.
Senior Consultant, PSA Solutions Architect
RTM Consulting is looking for a solutions architect with a passion for helping organizations solve problems using technology. This person will be responsible for delivering Professional Services Automation (PSA) solutions. The individual will lead customer discovery sessions and architect a solution based on a balance of customer requirements and Professional Services leading practices. The candidate must be a self-starter and able to work independently. Working knowledge of Salesforce.com platform and previous experience implementing cloud-based solutions are preferred.
For a detailed description of the Senior Consultant, PSA Solutions Architect opportunity, click here.
Principal Consultant, Customer Support and Field Services
The Principal Consultant, Customer Support and Field Services will use in-depth experience and expertise of customer support and field service organizations and operations to support RTMC consulting services clients in the technology sector. The Principal Consultant will help RTMC clients solve business problems via fact-based discovery and analysis of client business performance and process related needs, and architecting and implementation of business transformation solutions intended to help the client produce improved and sustained business outcomes. The ideal candidate will be a lean six sigma black belt and competent in using LSS methods to analyze operational performance leading to improvement plans and implementation.
For a detailed description of the Principal Consultant – Customer Support and Field Services opportunity, click here.
The Training Consultant will support the Training and Skills Development Practice for RTM Consulting. The consultant will work closely with the Practice Lead to develop and execute against the strategy for the practice. The consultant will need to be able to think strategically as well as be hands on with the training delivery and content. The consultant needs a strong hands-on/practical business acumen in Professional Services vs. being a seasoned “trainer”.
For a detailed description of the Training Consultant opportunity, click here.
Demand Generation Representative
The Demand Generation Representative will play a critical role as follows: 1) Under the guidance of the Sr. Director of Marketing, support the design and execution of inside selling campaigns to selected target markets 2) Assist with marketing activities to build and manage our segmented marketing database and use same to build awareness of our target offers in the marketplace 3) Help extend our demand generation outreach to the Company’s core consulting business where appropriate and 4) Training reseller identification.
For a detailed description of the Demand Generation Representative opportunity, click here.