The RTM Consulting Training Difference

Our decades of experience in the services industry has helped us formulate curriculums, processes, and approaches to address the skills development needs of services operators where we have observed other offerings have fallen short. In a nutshell, we offer practical training that your personnel can put into practice fast! Click here for a downloadable Training Catalog and learn more about RTM Consulting’s high impact training for services personnel.

Skills Development for Consultants

Consulting Fundamentals

Succeeding as a Consultant can be challenging. Most companies invest a lot of time, money and effort on training their consultants on products and technology. But do they really know how to: effectively prepare for their consulting assignment, work as part of a project team, engage with a client, build strong relationships, diagnose and solve problems, manage client expectations, and communicate effectively – the fundamental skills every consultant needs. Designed to provide foundational competency development for consultants, this course is modular and can be adapted to meet specific need and budget. Time commitment can range from two (2) hours to one (1) full day of content. The training can be delivered in a classroom or virtual interactive environment by a qualified RTMC instructor.

Advanced Consulting Skills Development

A lot of time, money and effort is spent training consultants on products and technology. But do they really know how to: effectively engage with a client; manage scope creep; effectively handle complaints and issues; and up-sell new opportunities – the skills every consultant needs. The Advanced Consulting Skills Development training focuses on enhancing the consultative skills of consulting and professional services personnel to complement their product, business, and technical knowledge. This training will help your technologists become better consultants. The six (6) courses are modular and can be customized to meet specific need and budget. Time commitment can range from one (1) hour for an individual course on-demand to 3 days of content for all six (6) courses combined with case studies. Delivery methods can be combined to be suit the needs of the audience.

What our clients are saying:

“An important initiative this year was to invest in the development of our consultants by providing them with a high impact soft skills training program to increase their overall effectiveness. RTM Consulting enabled this by developing and delivering an outstanding curriculum specialized for consultants and tailored to our needs. This high quality curriculum included facilitation of case studies to help our consultants practice what they learned.”
Paul Hofstadler, Vice President Worldwide Consulting, Mentor Graphics Corporation.

Consulting Fundamentals Public Course

WHO SHOULD ATTEND: Anyone starting their career as a Consultant or making a change into the field of consulting; PS technologists who need to learn the fundamentals of consulting; Consultants wanting/needing a refresher on the fundamentals of effective consulting

TIME: For upcoming Consulting Fundamentals training dates please visit our Public Training Calendar
FORMAT: Two separate online webinar sessions; instructor led sessions run approximately two hours
COST: $399 per person (volume discounts are available contact training@rtmconsulting.net)

Curriculum Highlights

What is a Consultant?

  • Key responsibilities of a consultant; Attributes of a successful consultant; Understanding the different types of consultants; How is a PS technologist different from a consultant?; How is success measured as a consultant?

Behaviors of an Effective Consultant

  • Effective communication techniques; Giving advice effectively; Managing customer expectations; Earning a customer’s trust; Building relationships with your customers

Working in and Across Project Teams

  • Ways to succeed working as part of a project team; Importance of leveraging project teammates

Preparing for your Consulting Assignment

  • Understanding your engagement; Understanding your role and the project team; Learning about the customer; Knowing your product/solution

Succeeding as a Consultant

  • Tools a successful consultant needs: navigating difficult situations, recognizing issues and risks, and problem solving; Growing in your role as a consultant; Building and leveraging your support system

Purchase Instructions

  • Select the session or sessions you would like to attend from the Public Training Calendar
  • Select green “Register Now” button and proceed to checkout
  • Consulting Fundamentals training is delivered via online webinar sessions – login information is provided after purchase
  • For Consulting Fundamentals training questions, please email training@rtmconsulting.net

Advanced Consulting Skills Development Public Course

WHO SHOULD ATTEND: Consultants/PS Personnel, Other Technical Services Personnel, Practice Leads/Managers

TIME: For upcoming Advanced Consulting Skills Development training dates please visit our Public Training Calendar
FORMAT: Three separate online webinar session run approximately two hours
COST: $129 per person, per session (register for all three sessions for $299 per person)
PROFESSIONAL CERTIFICATION CREDITS: Each workshop session entitles you to obtain 2 RMCP® PCU credits and/or 2 PDU credits

Curriculum Highlights

Session #1 – Role & Dynamics of a Consultant

  • Defines the various roles a consultant plays throughout an engagement; Evaluates client stakeholders and provides tools on how to manage various types of stakeholders; Introduces how to become a ‘Trusted Advisor’ to your customers

Session #2 – Communication Strategy & Tactics

  • Tools and techniques for communicating various types of information through the different phases of an engagement; Meeting and workshop facilitation; Developing and delivering key messages

Session #3 – Identifying & Capturing Value

  • Overcome the fear technical resources often have ‘up-selling’; Define how and where to look for opportunities; Developing and communicating value propositions

Purchase Instructions

  • Select the session or sessions you would like to attend from the Public Training Calendar
  • Select green “Register Now” button and proceed to checkout
  • Advanced Consulting Skills Development training is delivered via online webinar sessions – login information is provided after purchase
  • For Advanced Consulting Skills Development training questions, please email training@rtmconsulting.net

Terms and Conditions

Optional Training Materials and Mailing Policy
Registrants may opt to receive training materials. Materials are not required to attend the courses. A mailing address will need to be provided by the registrant to RTM Consulting after registering. The training registration price does not include mailing cost of materials. Mailing of training materials is subject to additional fees (all shown in U.S. Dollars) to be paid at time of registration. Payment of local customs fees for mailed course materials are the responsibility of the student. Additional fees as follows:

U.S.A./Canada – $30
International – $40

Please allow 5-7 days for shipping within the continental U.S. All other locations, please allow 7-10 days. RTM Consulting generally will mail training materials within two business days after receipt of payment, but cannot guarantee a particular ship date. RTM Consulting will not provide soft copy (electronic copies) of any training materials. Expedited shipping is available, at an additional charge, for any location upon request to training@rtmconsulting.net.

All training materials are protected by copyright and may not be modified, copied, distributed, republished, downloaded, uploaded or commercially exploited in any manner without the prior written consent of RTM Consulting, Inc.

Cancellation and Refund Policy
All registrations are final (no refunds).

Other Terms and Conditions
RTM Consulting reserves the right to refuse service to anyone.

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Reseller Partner Program

If you are interested in learning about RTM Consulting’s Reseller Partner Program, contact us for details.