Client interaction skills are critical in a solutions focused world. But are we just being trained on products and technology? Effectively engaging with clients; successfully managing scope creep; handling complaints and issues; and up-selling new opportunities are all soft skills every consultant needs.
With a better understanding of what soft skills you have – we all have some – and what skills you could improve, you can be better equipped to face unexpected challenges and resolve them effectively.
Our online training classes, Consulting Soft Skills Development, start May 10th! Register to learn high impact training and be ready to deliver the highest level of customer satisfaction in this competitive industry. From this online training you will learn:
- How to become a ‘Trusted Advisor’ to your customers
- Meeting and workshop facilitation
- Developing and delivering key message
- How to overcome the fear of ‘up-selling’
- Developing and communicating value propositions
Also, you can watch this brief video for more information on our Consulting Soft Skills Development training.