For every service delivery organization, the delivery staff is the single largest cost line item of the business. Therefore it is imperative to consistently achieve the right levels of utilization, as it directly impacts profitability. Good resource management, however, is not just about managing bench costs. Optimal use of resources impacts the success of your projects and the satisfaction of your clients. Getting the right person in the right place at the right time takes a commitment to having a disciplined resource management function.
Here at RTM Consulting, we care a lot about how delivery organizations, and the industry overall, perform resource management. We put together a white paper that takes a comprehensive look at the State of Resource Management and identifies key trends across the industry as well as some recommended calls to action. Our goal is to help you and all delivery organizations continue to improve this important function. For convenience you can click here for a complimentary PDF copy of the paper.
We hope you enjoy the paper. If, after reading the paper, you have any questions about RTM Consulting or how we may be able to help your organization with resource management, please do not hesitate to contact us.