RTM Consulting

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Who We Are
- - - About Us
      Our tag line says it all – we help service organizations get better at what they do! With over 14 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
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What We do
- - - Self-Assessment Guide for Resource Management
      This complimentary guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing to or inhibiting the bottom line. This guide also provides context and assessment ideas for other operational implications of resource management.
    - Download Your Copy
Who We Help
- - - PSA Consulting Case Study
      RTM Consulting assists Bentley Systems in driving greater value from its PSA investment for continued improvements in billable utilization and project profitability.
    - Read the Case Study
    - Clients
    - Case Studies
    - Client Testimonials
  - - Domains
Thought Leadership
- - - Resource Utilization Calculator
      A 5% improvement in utilization, to a 100 person services organization, can generate a $1M – $2M annual improvement to your bottom line profitability. See how improving utilization can enhance your business performance!
    - Try the Calculator
    - Webinars
    - ROI Tools
  - - White Papers
Training
- - - PS University
      Whether you are looking for an entire curriculum of training or a specific course, PS University provides your Professional Services Organization with the professional services training your employees need to be successful.
    - Get Started with PS University Today
    - PS University Curriculum
    - PS University Learner Paths
    - Technologist to Consultant Training
Contact Us

In Field Services having the right data for effective workforce management is job #1 – Part 1

Labor costs for Field Service operators is always under constant scrutiny. Based on extensive experience[…]

Case Study – Architect and Deploy a Centralized Resource Management Office

We recently assisted a software development company to deploy a centralized resource management office and[…]

Supporting Your Training Disruptions During this COVID-19 Crisis

The disruption that the COVID-19 outbreak is causing is unprecedented. We hope everyone is taking[…]

It’s Time for a New Approach to Training your Services Personnel

Many Professional Services Organizations continue to approach training their personnel with the same old approaches[…]

Practical Training that can be put into Practice Quickly

Decades of experience in the services industry has helped us formulate curriculums, processes and approaches[…]

Survey: Resource Management Processes

The Resource Management Institute frequently conducts short surveys to help professionals compare and contrast their[…]

Are you writing effective SOWs?

Are poorly written SOWs setting your projects up to fail? The Statement of Work sets[…]

Training on Your Schedule

Does the Public Training Calendar not mesh with your calendar? Do you like taking training[…]

Getting First Call Resolution Fixed the First Time

It’s easy to see why field services and support services teams find improving first call[…]

Resource Management Certified Professional (RMCP)® Program — Online Sessions Start Next Week

There are still seats open for this professional certification program specifically designed for resource managers.[…]

About Us

Self-Assessment Guide for Resource Management

PSA Consulting Case Study

Resource Utilization Calculator

PS University

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