RTM Consulting

RTM Consulting

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  • Who We Are
        • About Us

          RTM Consulting is a global management and operational advisory firm dedicated to helping services organizations get better at what they do. We bring more than 15 years of experience working with professional services, consulting, and other project-based services organizations, delivering practical guidance and proven frameworks in services optimization, resource management, project management, and consultative skills development. Our team is passionate about helping clients operate smarter, elevate their teams, and deliver stronger results for their customers.

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  • What We do
        • Advisory Services
          • PS Optimization Services
          • Resource Management Solutions
          • Project Management Solutions
        • Training and Certification
          • Training for Professional Services
          • Resource Management Training
          • PSO Leadership Workshops
        • Professional Services Automation
          • PSA Selection and Optimization
  • Who We Help
        • Who We Help

          At RTM Consulting, we partner with service organizations to help them perform better, grow faster, and deliver greater value. For more than 15 years, we’ve supported project-based service providers across industries with deep expertise in resource and workforce management, project management, services optimization, and consultative skills development.
        • Clients
        • Case Studies
        • Professional and Consulting Services
        • Accounting, Audit, Tax & Advisory
        • Field Services
        • Support Services
        • Enterprise/IT
  • Training
        • Training for Professional Services

          High performing Consulting and Professional Services Organizations recognize that skills development cannot be done in the margins and view training as a strategic initiative that requires thoughtful planning vs. a onetime event. RTM Consulting specializes in turn-key training programs designed to help elevate the performance of service delivery practitioners.

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        • Resource Management Training

          Our decades of experience in setting the industry standard for Resource Management led us to establish the Resource Management Institute (RMI) in 2016. Through the RMI, we offer globally recognized RM training and credentials that certify RM expertise and provide tools and insight necessary for effective and efficient management of human capital-intensive businesses.

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  • Thought Leadership
        • Thought Leadership

          When it comes to getting help with your services capabilities, come to the team that specializes in the Services business. With over 15 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
        • PS Business Optimization
        • Resource Management
        • Project Management
        • Skills Development
        • PSA Tools
  • Contact Us

Archives

Home Process Improvement

2019 State of Resource Management: Key Trends and Latest Industry Research

Next week on Thursday, March 7, the Resource Management Institute (RMI) is hosting its annual[…]



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Posted by Thomas / February 28, 2019 / 0Comments / Posted in Process Improvement, Professional Services, Resource Management

Training your Services Teams to Transform your Business

Why do some organizations experience less employee turnover, have happier customers, and ultimately produce higher[…]



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Posted by Thomas / January 16, 2019 / 0Comments / Posted in Process Improvement, Professional Services, Skills Development

Good Project Performance Starts with a Proper Statement of Work

Over 41 years of project delivery experience has taught me something that stands above all[…]



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Posted by Thomas / December 20, 2018 / 0Comments / Posted in Process Improvement, Professional Services, Training

How well are you managing your labor and are there opportunities to improve?

The effectiveness and efficiency of your field services labor is critical in meeting your customer[…]



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Posted by Thomas / August 16, 2018 / 0Comments / Posted in Process Improvement, Support/Field Services

The Value of Technology Automation for Professional Services and IT Organizations

Technology solutions can drive significant operational performance improvements to any delivery organization. Nearly every critical[…]



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Posted by Thomas / August 9, 2018 / 0Comments / Posted in Business Services Optimization, Process Improvement, Professional Services Automation (PSA)

Ask the Expert

We have said it before and it’s all over our website – RTM Consulting helps[…]



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Posted by Thomas / July 25, 2018 / 0Comments / Posted in About RTMC, Business Services Optimization, Process Improvement

You can systematically improve your labor, parts and vehicle costs.

Tech hardware margins are shrinking industry wide – that’s a fact! Hardware support revenues are[…]



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Posted by Thomas / May 31, 2018 / 0Comments / Posted in Organizational Change, Process Improvement, Support/Field Services

Tune To The Market — Five Steps To Adapting To Changing Demand

Innovating in the face of rapid market and technological change is a key challenge for[…]



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Posted by Thomas / March 15, 2018 / 0Comments / Posted in Process Improvement, Professional Services

Is your Field Services team being challenged with reducing costs while maintaining services levels?

Field Services teams are constantly challenged to reduce costs of labor, parts and vehicles. Same[…]



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Posted by Thomas / February 28, 2018 / 0Comments / Posted in Organizational Change, Process Improvement, Support/Field Services

Are you looking for top tier services talent?

We have all been there, you need to find new leadership, locate a particular or[…]



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Posted by Thomas / February 22, 2018 / 0Comments / Posted in Organizational Change, Process Improvement, Professional Services
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Why RTM Consulting?

We Help Services Organizations Get Better At What They Do – learn more

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About Us


RTM Consulting, a Belcan Company, provides advisory services to tech companies and other industries, helping them produce better business outcomes and a superior customer experience from human capital intensive services.

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Contact Info

  • 10151 Carver Road
    Cincinnati, OH 45242
  • 866-622-7118
  • info@rtmconsulting.net

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