RTM Consulting

Navigate to...
Who We Are
- - - About Us
      Our tag line says it all – we help service organizations get better at what they do! With over 14 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
    - Read More
What We do
- - - Self-Assessment Guide for Resource Management
      This complimentary guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing to or inhibiting the bottom line. This guide also provides context and assessment ideas for other operational implications of resource management.
    - Download Your Copy
Who We Help
- - - PSA Consulting Case Study
      RTM Consulting assists Bentley Systems in driving greater value from its PSA investment for continued improvements in billable utilization and project profitability.
    - Read the Case Study
    - Clients
    - Case Studies
    - Client Testimonials
  - - Domains
Thought Leadership
- - - Resource Utilization Calculator
      A 5% improvement in utilization, to a 100 person services organization, can generate a $1M – $2M annual improvement to your bottom line profitability. See how improving utilization can enhance your business performance!
    - Try the Calculator
    - Webinars
    - ROI Tools
  - - White Papers
Training
- - - PS University
      Whether you are looking for an entire curriculum of training or a specific course, PS University provides your Professional Services Organization with the professional services training your employees need to be successful.
    - Get Started with PS University Today
    - PS University Curriculum
    - PS University Learner Paths
    - Technologist to Consultant Training
Contact Us

New Training Course for Field Services Professionals

The Challenge How do you quickly identify ways to improve service levels while reducing costs[…]

Professional Services Automation Case Study

Professional services automation drives performance improvements. In fact, every critical KPI can benefit from improved[…]

Making the Case for a PMO – On-Demand Webinar

Every delivery leader would agree that consistent, standard, repeatable delivery execution is a goal of[…]

Consulting Soft Skills Development – Webinars Start Next Week

Consulting and professional services is all about people – people your customers expect to be[…]

Why You Need a Project Management Office (PMO)

We all know that consistency, standardization, and repeatability will undeniably increase profitability for your service[…]

First Call Resolution QuickStart

First Call Resolution (FCR) performance is a leading indicator for customer satisfaction and operations performance[…]

About Us

Self-Assessment Guide for Resource Management

PSA Consulting Case Study

Resource Utilization Calculator

PS University

Archives