RTM Consulting

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Who We Are
- - - About Us
      Our tag line says it all – we help service organizations get better at what they do! With over 14 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
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What We do
- - - Self-Assessment Guide for Resource Management
      This complimentary guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing to or inhibiting the bottom line. This guide also provides context and assessment ideas for other operational implications of resource management.
    - Download Your Copy
Who We Help
- - - PSA Consulting Case Study
      RTM Consulting assists Bentley Systems in driving greater value from its PSA investment for continued improvements in billable utilization and project profitability.
    - Read the Case Study
    - Clients
    - Case Studies
    - Client Testimonials
  - - Domains
Thought Leadership
- - - Resource Utilization Calculator
      A 5% improvement in utilization, to a 100 person services organization, can generate a $1M – $2M annual improvement to your bottom line profitability. See how improving utilization can enhance your business performance!
    - Try the Calculator
    - Webinars
    - ROI Tools
  - - White Papers
Training
- - - PS University
      Whether you are looking for an entire curriculum of training or a specific course, PS University provides your Professional Services Organization with the professional services training your employees need to be successful.
    - Get Started with PS University Today
    - PS University Curriculum
    - PS University Learner Paths
    - Technologist to Consultant Training
Contact Us

Getting First Call Resolution Fixed the First Time

It’s easy to see why field services and support services teams find improving first call[…]

The CFO Playbook on Human Capital: The ROI of Investing in Training and Education

In today’s global war for talent, companies are on a mission to acquire specific skill[…]

5 Training Resolutions for 2016

Did you forget to add training to your 2016 resolutions? In business, like in life,[…]

Fast Track Labor, Parts, and Vehicle Fleet Optimization

In an earlier post we shared how Field Services (FS) executives are dealing with brutal[…]

Second Annual State of Resource Management Webcast

Join RTM Consulting for a live webcast Tuesday, February 16 at 9 AM PST /[…]

Assessing Your Resource Management Readiness – Part 3

Let’s face it, employee satisfaction, customer satisfaction, and cost per resolution are all interrelated. In[…]

Resource Management Certified Professional (RMCP)®

Certification Programs Starting Soon Onsite January 26 – 28, 2016 Atlanta GA Online February 24,[…]

Assessing Your Resource Management Readiness – Part 2

There are many aspects to developing an effective resource management ‘ecosystem’. This post deals with[…]

Premier Resource Network – Priority Opportunities

Have you checked out the Premier Resource Network’s priority opportunities lately? Click here to see[…]

The Value of Training

Would you spend $1,000 to ensure $60,000 revenue? Even the most risk adverse would likely[…]

About Us

Self-Assessment Guide for Resource Management

PSA Consulting Case Study

Resource Utilization Calculator

PS University

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