RTM Consulting

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Who We Are
- - - About Us
      Our tag line says it all – we help service organizations get better at what they do! With over 14 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
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What We do
- - - Self-Assessment Guide for Resource Management
      This complimentary guide is intended as a self-assessment tool for companies that want to better understand how their execution of resource management processes are contributing to or inhibiting the bottom line. This guide also provides context and assessment ideas for other operational implications of resource management.
    - Download Your Copy
Who We Help
- - - PSA Consulting Case Study
      RTM Consulting assists Bentley Systems in driving greater value from its PSA investment for continued improvements in billable utilization and project profitability.
    - Read the Case Study
    - Clients
    - Case Studies
    - Client Testimonials
  - - Domains
Thought Leadership
- - - Resource Utilization Calculator
      A 5% improvement in utilization, to a 100 person services organization, can generate a $1M – $2M annual improvement to your bottom line profitability. See how improving utilization can enhance your business performance!
    - Try the Calculator
    - Webinars
    - ROI Tools
  - - White Papers
Training
- - - PS University
      Whether you are looking for an entire curriculum of training or a specific course, PS University provides your Professional Services Organization with the professional services training your employees need to be successful.
    - Get Started with PS University Today
    - PS University Curriculum
    - PS University Learner Paths
    - Technologist to Consultant Training
Contact Us

First Call Resolution QuickStart

First Call Resolution (FCR) performance is a leading indicator for customer satisfaction and operations performance[…]

Welcome to the Services Insight Blog!

Services Insight for the Technology Industry Our tag line says it all – “We Help[…]

RTM Consulting Launches First Call Resolution QuickStart

First Call Resolution (FCR) QuickStart Provides an Accelerated Time to Benefit by Helping Drive Inefficiencies[…]

Bentley Systems Leverages RTM Consulting’s Professional Services Automation

(PSA) Consulting Services to Implement a Fully Functional PSA Solution Cincinnati, July 13, 2015: Cincinnati-based[…]

The Technology Services Industry Association (TSIA) Selects RTM Consulting’s Premier Resource Network to Recruit Premier Talent

Specialized Talent Acquisition Service Supports Critical Resourcing Needs With High Caliber Talent for Professional, Consulting[…]

RTM Consulting Announces First-of-Its-Kind Resource Management Certification Program

Resource Management Certified Professional (RMCP)® Program Promotes Professional Competency Development for Resource Managers Cincinnati, April[…]

RTM Consulting to Co-Present Innovation in Services Transformation With Industry Leaders at TSW Best Practices Conference

Experts in Services Strategy and Operations Share Proven Practices at Industry’s Premier Event Cincinnati, April[…]

RTM Consulting

About Us

Self-Assessment Guide for Resource Management

PSA Consulting Case Study

Resource Utilization Calculator

PS University

Services Insight Blog