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Services Insight Blog

Home Services Insight Blog

Is Digital Transformation happening and what’s driving it?

The simplest definition of digital transformation is the use of technology to enable better business[…]



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Posted by Thomas / August 12, 2021 / 0Comments / Posted in Professional Services, PS Digital

How would your customers describe the bedside manner of your PS team?

As services organizations in technology companies look to move beyond being product extenders and mature[…]



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Posted by Thomas / July 15, 2021 / 0Comments / Posted in Consulting Services, Professional Services, Skills Development, Training

In Field Services having the right data for effective workforce management is job #1 – Part 3

With this post we wrap up our three-part blog series on labor costs for Field[…]



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Posted by Thomas / June 29, 2021 / 0Comments / Posted in Process Improvement, Support/Field Services

In Field Services having the right data for effective workforce management is job #1 – Part 2

Welcome back to our three-part blog series on labor costs for Field Services operators. Last[…]



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Posted by Thomas / June 22, 2021 / 0Comments / Posted in Process Improvement, Support/Field Services

In Field Services having the right data for effective workforce management is job #1 – Part 1

Labor costs for Field Service operators is always under constant scrutiny. Based on extensive experience[…]



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Posted by Thomas / June 14, 2021 / 0Comments / Posted in Process Improvement, Support/Field Services, Uncategorized

Case Study – Architect and Deploy a Centralized Resource Management Office

We recently assisted a software development company to deploy a centralized resource management office and[…]



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Posted by Thomas / June 10, 2021 / 0Comments / Posted in Uncategorized

Why Resource Management Trumps Quality and Project Management Processes

Recent research has revealed some startling, but not surprising conclusions about project performance. While most[…]



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Posted by Thomas / May 6, 2021 / 0Comments / Posted in Consulting Services, Professional Services, Resource Management

Advanced Project Management Skills Development – On-demand Training

When you make the commitment to pursue training, we know you’re investing a lot of[…]



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Posted by Thomas / April 13, 2021 / 0Comments / Posted in Professional Services, Project Management, Training

RTM Consulting Names Marc Lacroix Chief Operating Officer and Managing Partner

Company Organizing for Next Wave of Growth Cincinnati, January 28, 2020: Cincinnati-based RTM Consulting, the[…]



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Posted by Thomas / January 28, 2021 / 0Comments / Posted in News

Skilled Resources for Professional Service Delivery Teams

We know many companies with IT services have not been immune to the Covid-19 pandemic[…]



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Posted by Thomas / January 7, 2021 / 0Comments / Posted in Professional Services
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About Us


RTM Consulting provides strategic and operational advisory services to technology companies and other industries to assist them in increasing revenues and growing margins by leveraging consulting, professional and support services more effectively.

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  • 4355 Ferguson Drive, Suite 210
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