RTM Consulting

RTM Consulting

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        • About Us

          Our tag line says it all – we help service organizations get better at what they do. With deep expertise in resource and workforce management, project management, services optimization, professional services automation, and consultative skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.

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        • Advisory Services
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          • Resource Management Solutions
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        • Training for Professional Services

          High performing Consulting and Professional Services Organizations recognize that skills development cannot be done in the margins and view training as a strategic initiative that requires thoughtful planning vs. a onetime event. RTM Consulting specializes in turn-key training programs designed to help elevate the performance of service delivery practitioners.

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        • Resource Management Training

          Our decades of experience in setting the industry standard for Resource Management led us to establish the Resource Management Institute (RMI) in 2016. Through the RMI, we offer globally recognized RM training and credentials that certify RM expertise and provide tools and insight necessary for effective and efficient management of human capital-intensive businesses.

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  • Who We Help
        • Who We Help

          Our tag line says it all – we help service organizations get better at what they do. With over 15 years of deep expertise in resource and workforce management, project management, services optimization, professional services automation, and consultative skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
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        • Thought Leadership

          When it comes to getting help with your services capabilities, come to the team that specializes in the Services business. With over 15 years of deep expertise in resource, workforce, and project management, service business optimization, digital transformation, and skills development, our passion is helping project-based service providers deliver better business outcomes and customer success for their clients.
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Services Insight Blog

Home Services Insight Blog

Survey: Resource Management Processes

The Resource Management Institute frequently conducts short surveys to help professionals compare and contrast their[…]



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Posted by Thomas / August 16, 2017 / 0Comments / Posted in Uncategorized

The CFO Guide to Cost Effectiveness in Field Services

Tech hardware margins are shrinking industry wide – that’s a fact! Hardware support revenues are[…]



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Posted by Thomas / August 2, 2017 / 0Comments / Posted in Process Improvement, Support/Field Services

Agile – Implications for Resource Management

The Resource Management Institute just announced the next Power UP session titled Agile: Implications for[…]



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Posted by Thomas / July 26, 2017 / 0Comments / Posted in Business Services Optimization, Process Improvement, Project Management

Are you writing effective SOWs?

We are all familiar with writing SOWs. Some of us do this quite frequently. But[…]



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Posted by Thomas / July 19, 2017 / 0Comments / Posted in Process Improvement, Professional Services, Training

A Learning Needs Assessment can drive the right outcomes from your training investments

Skills development is a vital element of a healthy services organization. Today’s ever-changing technology industry[…]



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Posted by Thomas / June 15, 2017 / 0Comments / Posted in Organizational Change, Process Improvement, Skills Development, Training

What we heard at the Gartner Program and Portfolio Management Summit

Last week, the Resource Management Institute had the privilege of presenting a workshop at the[…]



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Posted by Thomas / June 13, 2017 / 0Comments / Posted in Process Improvement, Project Management, Project Portfolio Management (PPM)

RTM Consulting and the Resource Management Institute (RMI) Form Training Partnership with 20|20 Business Insight

Strategic Training Partnership Provides Services Organizations and Enterprise/IT Departments Access to both Resource Management and[…]



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Posted by Thomas / June 5, 2017 / 0Comments / Posted in News

Is cost cutting putting your Field Services teams on life support?

It is often said, ‘there are no shortcuts to long term structural change’ – but[…]



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Posted by Thomas / May 31, 2017 / 0Comments / Posted in Organizational Change, Process Improvement, Support/Field Services

Making the Case for a Project Management Office

Every delivery leader would agree that consistent, standard, repeatable delivery execution is a goal of[…]



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Posted by Thomas / May 24, 2017 / 0Comments / Posted in Professional Services, Project Management, Project Portfolio Management (PPM)

Hard skills vs. soft skills? You can’t succeed without both.

Client interaction skills are critical in a solutions focused world. But are we just being[…]



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Posted by Thomas / April 27, 2017 / 0Comments / Posted in Professional Services, Skills Development, Training
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Recent Posts

  • Belcan Acquires RTM Consulting, a Leading Provider of Resource and Workforce Management Solutions to Service Businesses
  • Professional Services training that can be put into practice fast!
  • 2021: A Year in Review
  • Measuring and Capturing the Real Business Value of Your People
  • Professional Services Training – On-Demand

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About Us


RTM Consulting, a Belcan Company, provides advisory services to tech companies and other industries, helping them produce better business outcomes and a superior customer experience from human capital intensive services.

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Contact Info

  • 10151 Carver Road
    Cincinnati, OH 45242
  • 866-622-7118
  • info@rtmconsulting.net

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